Rj45 Privacy Policy — How We Protect Your Data

Your privacy is our priority. This policy clearly explains what information rj45 collects, how it is used, how it is protected, and the rights you have as a user of our platform in Malaysia.

Last Updated: 1 January 2026

Your Data is Protected Full SSL Encryption Personal Information Secured No Sharing Without Consent User Rights Respected Secure Data Storage

What Information Do We Collect?

When you register and use the rj45 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information collected are as follows:

Account Information

During registration, we require your full name, email address, phone number, date of birth, and chosen username. This information is used to verify your identity and provide access to your account.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM), we collect the details required for your chosen payment method — such as bank account name, account number (portions of which may be masked after verification), and relevant DuitNow or FPX information. We do not store full credit or debit card numbers in our system.

Device & Browser Information

We automatically record your IP address, device type, operating system, browser type, and access time. This data helps us detect suspicious activity and improve platform compatibility across the range of mobile devices used by Malaysian users.

Usage Data

We collect in-platform activity records including games played, transactions made, login times, and account settings preferences. This data is used for internal analytics and service improvement.

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Summary of Collected Data

  • Name, email, phone number
  • MYR payment information
  • Device and browser data
  • Platform activity logs
  • Cookies and session tracking data

How Is Your Information Used?

Identity Verification

Ensuring every account is held by a legitimate individual aged 18 and above, in line with rj45 platform policy and compliance requirements.

Transaction Processing

Securely processing deposits and withdrawals in MYR, including payment verification via DuitNow and FPX.

Platform Improvement

Analysing usage patterns to improve the interface, loading speed, and overall user experience on the rj45 platform.

Customer Support

Enables our support team to assist you more efficiently with account issues, payment enquiries, and technical problems.

Fraud Prevention

Detecting and preventing unauthorised activity, including payment fraud, money laundering, and unauthorised access attempts.

Important Notice

Sending account-related notifications, terms changes, security updates, and other important information via email or in-app notifications.

Cookies & Tracking Technologies

Rj45 uses cookies — small text files stored on your device — to enhance your experience on the platform. Cookies allow us to remember your preferences, securely maintain your login session, and understand how users interact with different parts of the platform.

There are several types of cookies we use:

  • Session Cookies: Active only during your browsing session and automatically deleted when you close your browser. Used to maintain your login state.
  • Preference Cookies: Saves your personal settings such as language preference and interface settings for future visits.
  • Analytics Cookies: Helps us understand aggregated, anonymised usage patterns for platform improvement purposes only.

You can manage or block cookies through your browser settings at any time. However, blocking certain cookies may affect the functionality of some features on the rj45 platform.

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Data Storage, Security, and Information Sharing

Data Storage and Security

All rj45 user data is stored on servers protected with industry-grade SSL encryption. We apply appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, modification, or destruction. Your password is stored in hashed form and is never saved as plain text on any of our systems. Your data will be retained for as long as your account is active, or as long as required for legal and operational purposes.

Sharing Information with Third Parties

Rj45 will not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. Your information may only be shared in the following limited circumstances:

  • Authorised payment providers for processing your MYR transactions.
  • Legal authorities where required under Malaysian law.
  • Technical service providers bound by strict confidentiality agreements.

Your Rights as a User and How to Contact Us

As an rj45 platform user, you have clear rights regarding your personal data. We respect and uphold these rights in line with best privacy practices:

Right of Access

You have the right to request a copy of the personal information we hold about you. This request can be submitted via our support email and will be processed within a reasonable timeframe.

Right to Rectification

If any information in your account is inaccurate or outdated, you can update it directly through your account profile page or contact our support team for assistance.

Right to Erasure

You may request the deletion of your account and personal data. However, certain data may need to be retained for a specified period to fulfil legal obligations or resolve pending transactions.

Privacy Policy Changes

Rj45 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Create Account FAQ

Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to our team:

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